Legal

Terms & Conditions

Last updated: 20 July 2026 · Sample template — have a qualified lawyer review before publishing.

1. Acceptance of these terms

By ordering, activating, or using a Šiandiena line, you agree to these Terms & Conditions, our Privacy Policy, and our Service Policies. If you order on behalf of a business, you confirm you're authorized to bind that business to these terms.

2. The All-in-One plan

Šiandiena offers a single plan, the All-in-One plan, at €12.99 per month, available as a Business line or an Individual line. Both include unlimited domestic calls, SMS, and high-speed data, subject to the fair-use limits described in our Service Policies. Choosing "Business" changes invoicing and support routing only; it does not change price or included allowances.

3. Billing & payment

Plans bill monthly in advance from your activation date. We'll attempt to charge your saved payment method automatically; if a payment fails, we'll notify you and may suspend service until it's resolved. Prices are shown exclusive of any taxes that may apply in your billing region.

4. Cancellation & refunds

There's no fixed contract term, but if you received a promotional discount (for example, a referral discount or a promo offer), it's granted on condition that you keep your line active for the stated minimum commitment period. If you cancel before that period ends, you'll need to repay the discount you received, pro-rated for the remaining commitment period. You can cancel your line at any time from your account or by contacting support, effective at the end of the current billing period. We don't provide partial-month refunds, except where required by local consumer protection law. See our Refund Policy for details.

5. Phone numbers

If you request a number transfer ("porting"), you confirm you're the account holder (or authorized to act for them) on the number being transferred, and you authorize us to request the transfer from your current carrier. If you request a new number, we assign it from available inventory; newly generated numbers shown on the Order page are reserved temporarily and are not guaranteed until your order is confirmed. Full detail is in our Porting Policy.

6. Acceptable use

You agree not to use your line for unlawful activity, network abuse, spam or robocalling, or to circumvent fair-use limits through automated or resale traffic. We may suspend or terminate service for violations of this section after reasonable notice, except where immediate suspension is necessary to protect the network or other customers.

7. Service availability & liability

As a virtual network operator, our coverage depends on our host network partners, and we can't guarantee uninterrupted service. To the extent permitted by law, our liability for service interruptions is limited to service credits rather than consequential damages.

8. Changes to these terms

We may update these terms from time to time. Material changes will be notified by email or an in-app/site notice before they take effect. Continued use of your line after changes take effect means you accept the updated terms.

Questions about these terms can be sent through our Contact page or to [email protected].