Contact

Talk to a human, or ask the assistant first

The site assistant in the corner can answer most questions about plans, number transfers and policies instantly. For anything account-specific, reach the support team below.

Thanks — message received

Our support team replies within one business day.

Support hours

Monday – Friday08:00 – 20:00
Saturday10:00 – 16:00
SundayEmail only

Other ways to reach us

Phone: +370 5 214 1000

Email: [email protected]

Number porting help: Order → Keep my number

Request a new number: Order → Get a new number

Šiandiena numbers run over partner mobile networks. For network status or coverage issues in Lithuania, Bitė support can also help.

For urgent account or billing issues, include your order reference (format WL-XXXXXX) in your message.